LBank to Launch a Voting Campaign to Evaluate the Quality of Customer Service

Dear LBank users:

In order to improve the user experience and improve the overall service quality of customer service staff, LBank will launch a voting campaign to evaluate the overall service quality of customer service, users can vote on the service quality of customer service staff based on their true feelings. For users who make suggestions for improvement, they are more likely to win a mysterious reward.

Voting Time: 20:00, May 7, 2020–20:00. May 10, 2020 (UTC+8)

Voting Token: Spot LBK

Voting Method：Voting is limited to the use of LBK spot assets, users can vote on the service quality of customer service staff according to their true feelings, and there is no upper limit on the number of single votes.

Voting Reward: LBank will randomly select 10 users from the users who participated in the voting according to the suggestions feedback form filled out by the users to give a mysterious gift.

Rating Range: online customer service

Grading Standard: 5 points — very satisfied, 4 points — satisfied, 3 points — generally, 2 points — poor, 1 point — very poor

Voting LBK Status：The LBK participating in the voting is frozen during the event, we will return it within one day after the end of all voting.

Tips：The LBK that is locked in the voting will also be counted in the snapshot position used to calculate the release rate of the LBK. The dynamic release rate of the LBK will not slow down due to participation in the voting lock.

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